CVT maintains Microsoft Silver Competency in Applications Development which is achieved by demonstrating technical competency, business focus and proven customer references in Microsoft designated specialities. Silver competencies represent consistent capability, expertise and commitment.

CVT is a member of the Microsoft Lync Independent Software Vendor (ISV) program. The ISV program encourages third party software developers to produce applications that extend the functionality and meet business requirements around the Lync UC platform. Being a part of the ISV program gives CVT access to additional development resources and technical training on the Lync platform, allowing for an enhanced capability particularly relating to the Lync applications environment.

CVT offers Lync solutions in the following three areas of specialisation:

  • Lync billing and enhanced reporting
  • Compliance based recording, quality management and workforce optimisation
  • Specialist contact centre applications

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